Workbook for Fulton-Calkins/Stulz's Procedure and Theory for

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Once all the deliverables have been produced and the customer has accepted the final solution, the project is ready for closure. Service Design is the stage in the lifecycle that turns Service Strategy into the blueprint for delivering the business objectives. The center and origin point of the ITIL Service Lifecycle, the ITIL Service Strategy (SS) volume, [5] provides guidance on clarification and prioritization of service-provider investments in services.

Pages: 144

Publisher: Cengage Learning; 6 edition (February 26, 2008)

ISBN: 0538730536

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