Successful Meetings in a Week (Teach Yourself)

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The process includes monitoring the performance and the throughput of the IT services and supporting IT components, tuning activities to make efficient use of resources, understanding the current demands for IT resources and deriving forecasts for future requirements, influencing the demand for resource in conjunction with other Service Management processes, and producing a capacity plan predicting the IT resources needed to achieve agreed service levels.

Pages: 128

Publisher: McGraw-Hill Education; 1 edition (May 25, 2012)

ISBN: 1444159194

Human Resource Research Methods

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